Help centre

You can create an account by clicking on the 'Register' button usually located on the homepage or top navigation bar. You'll typically need to provide your email address, create a password, and fill in some basic personal information.

Yes, creating a candidate account on Phalano Job is absolutely free.

Yes, we require email verification OTP to ensure the security of your account and for important communications. Please check your inbox (and spam folder) for a verification email OTP after signing up.

A strong profile is key! Make sure to: Complete all sections, Use keywords, Write a compelling summary, Upload a professional Experiences & Education , Keep it updated.

Yes, We support email-based registration and Google Signup and login for fast and easy registration

Log in to your Phalano Job account and navigate to your Dashboard -> profile page. You should find 'Edit Profile Icon' by clicking on it you can modify your information.

Click on the 'Forgot Password' link on the login page. Enter your registered email address, and we will send you instructions on how to reset your password.

You can delete your account by going to your account settings page. Look for an option like 'Delete Account' or 'Close Account.' Please note that deleting your account is permanent and all your data will be removed.

You can search for jobs using the search bar on our homepage or job search page. Enter keywords related to the job title, skills, company, or location you are interested in. You can also use filters to refine your search results.

We offer a variety of filters to help you find the perfect job, including: Location, Job Title/Keywords, Industry/Function, Job Type, Experience Level, Salary Range, Company, Date Posted.

Currently, we don't have a saved search feature, but you can save the jobs from the search list by clicking on bookmark icon

New jobs are posted daily, often multiple times a day! We encourage you to check back regularly or set up job alerts to stay updated on the latest opportunities.

'Featured' or 'Sponsored' jobs are listings that employers have paid to promote for increased visibility. These jobs are given priority placement in search results to help employers find qualified candidates faster. While featured, all jobs on Phalano Job are legitimate opportunities.

Yes, absolutely! You can search for jobs by city, state, country, or even specify a radius around a particular location using our location filters.

When searching for jobs, use keywords like 'remote,' 'work from home,' in the search bar. You can also look for job type filters and select 'Remote' if available. Job descriptions will also typically specify if a role is remote.

Once you find a job you are interested in, click on the job title to view the full job description. Look for an 'Apply Now' button. Clicking this button will typically take you through the application process, which might involve Direct Application, External Application, or Email Application. Follow the instructions provided for each job listing to apply correctly.

Yes, you can apply for as many jobs as you are interested in and qualified for. We encourage you to apply for roles that genuinely match your skills and career goals.

Yes, you can go to dashboard -> Applied Jobs tab to check application status of all the jobs you have applied

We generally accept resumes in common formats like PDF (.pdf), DOC (.doc), and DOCX (.docx). Please ensure your resume file is not corrupted and is within the allowed file size limit.

After you apply, your application is sent directly to the employer or recruiter who posted the job. The next steps in the hiring process are determined by the employer by updating the application status. You may be contacted for an interview by email/mobile if your profile matches their requirements. Due to the high volume of applications, not all applicants will be contacted.

If you need to withdraw an application, and there isn't a withdraw option on Phalano Job, you might need to contact the employer directly if you have their contact information.

Yes. We recommend jobs based on the skills, preferred role, category and industry on your profile, and only ever suggest roles that are still open for applications.

Job alerts are typically sent out [daily/weekly/etc.] with the latest jobs matching your saved criteria.

You can manage your job alerts in your dashboard under the 'Edit Job recommendation' section. Here you can modify the keywords, location, frequency, and other filters for each alert.

You can unsubscribe from job alert emails by clicking the 'Unsubscribe' link usually found at the bottom of each job alert email. You can also manage your email preferences in your account settings.

We may send you important emails regarding your account (e.g., verification emails, password reset), updates about Phalano Job services, and potentially personalized job recommendations based on your profile and search history. We are committed to minimizing unnecessary emails and respecting your inbox.

By default, your profile is visible to recruiters and employers who are actively seeking candidates on Phalano Job. This increases your chances of being discovered for relevant opportunities. You can adjust your privacy settings [if possible] to control profile visibility.

Recruiters and employers will primarily see your profile when you apply for their jobs on Phalano Job.

To make your profile more attractive: Complete all profile sections thoroughly, Use relevant keywords, Highlight your accomplishments, Keep your skills and education up-to-date, Set your job preferences and career goals, Consider a professional profile photo.

While your profile is generally visible to recruiters and employers to help you find more opportunities, Phalano Job is committed to protecting your privacy. You can control the visibility level of your profile [mention any privacy settings available]. And remember, you are always in control of which jobs you apply for.

Phalano Job is designed to be compatible with modern web browsers like Chrome, Firefox, Safari, and Edge, and is accessible on desktop, laptop, tablets, and mobile devices. We recommend using the latest version of your browser for optimal performance.

If you are experiencing technical issues: Check your internet connection, Refresh the page, Clear browser cache and cookies, Try a different browser or device, Contact our support team.

When experiencing upload issues, please check: File format, File size, File name, Internet connection. Try again later, Contact support if issues persist.

Phalano Job is a Nepal-focused job marketplace. Every employer is verified before it can post a role, you apply with one profile and one click rather than a fresh cover letter each time, and employers can invite you to apply directly instead of waiting on a CV inbox.

We feature a wide variety of jobs across various industries and experience levels, including [Mention key industries/job types you focus on - e.g., 'technology, healthcare, finance, marketing, entry-level positions, executive roles, internships etc.'].

Yes, Phalano Job is completely free for job seekers to create profiles, search for jobs, and apply for positions. We are dedicated to helping candidates find employment opportunities without any charges.

We take measures to ensure the quality and legitimacy of job postings on our platform. [Explain your vetting process - e.g., 'We have a verification process for employers, and we monitor job postings for suspicious activity. However, candidates should also exercise caution and do their own research on employers before applying.']. [Disclaimer: 'Phalano Job is not responsible for the hiring practices of employers listed on our platform. We advise candidates to be diligent in their job search and application process.'].

Email us at support@phalanojob.com with your question and we will get back to you.

We take the security of your personal information very seriously. We use industry-standard security measures to protect your data from unauthorized access, use, or disclosure. [Mention specific security measures - e.g., 'We use encryption, secure servers, and regularly update our security protocols.'].

Your data is primarily used to: Provide job matching and recommendation services, Facilitate your job applications, Enable communication with employers (if you choose to share your profile), Improve our services and user experience, Send you relevant job alerts and updates (if you subscribe). We do not sell your personal information to third parties without your consent. You can read the full Privacy Policy at /privacy-policy.

Phalano Job is committed to protecting your privacy. We adhere to strict data protection policies. [Mention what limited privacy controls you DO have, or assure them of standard practices]. We encourage you to review our Privacy Policy at /privacy-policy for complete details on how we handle your data.

You can find our complete Privacy Policy and Terms of Service documents at the following links: Privacy Policy: at /privacy-policy, Terms of Service: at /termsandservice. These documents outline in detail our practices regarding data handling, website usage, and your rights as a user.

You can create an employer account by clicking on the 'Post a Job' or 'For Employers' button and following the registration process.

Creating an Employer account on Phalano Job is free. You only pay when you choose to post a job listing.

You'll need to provide your company name, your name, email address, phone number, and create a password.

Currently, we only support email-based registration for Employer accounts.

Log in to your Employer account and navigate to your profile settings to edit your company information.

You can manage users in your account settings under the 'Team' or 'Users' section. [If applicable, describe how to add/remove users and manage roles].

We offer a company verification process to enhance your profile's credibility. [Explain your verification process, e.g., 'Go to your profile settings and click on 'Verify Company' to start the process.'].

Click on the 'Post a Job' button in your Employer dashboard and follow the step-by-step instructions to create your job listing.

You'll need to provide the job title, job description, location, employment type, salary range (optional), and company information.

We offer [Free Job Postings - if applicable], 'Standard Job Postings' which are free, and 'Featured Job Postings' for increased visibility. [Explain features and benefits of each type and pricing if applicable].

Yes, you can specify multiple locations when posting a job if the role is open to different locations or is remote.

Yes, you can save your job posting as a draft at any point during the creation process and come back to publish it later.

Job postings typically go live instantly once you complete the posting process and submit it for review. [Mention any review process timeframe if applicable].

We welcome a wide variety of job postings. Every company is verified before its first role goes live, and listings are expected to be genuine, lawful vacancies.

Yes, you can upload your company logo to your Employer profile, and it will be displayed on your job postings to enhance your branding.

Log in to your Employer dashboard, go to 'Manage Jobs,' and you will find options to edit your live job postings.

You can extend your job posting duration by [Explain process, e.g., 'going to 'Manage Jobs' and selecting 'Extend Posting' for the specific job. Note that extensions might be subject to fees depending on your plan.'].

To close a job posting, go to 'Manage Jobs' in your Employer dashboard and select the option to 'Close' or 'Deactivate' the job listing.

To increase visibility, consider using our 'Featured Job' or 'Sponsored Job' options. These promoted postings get priority placement in job search results.

Yes, in your Employer dashboard under 'Manage Jobs,' you can access analytics to track the views and applications received for each of your job postings.

You can view all applications for your job postings in your Employer dashboard under the 'Applications' section.

You will receive email notifications for each new application submitted to your job postings. You can also customize your notification preferences in your account settings.

Yes, you can filter and sort applications by various criteria such as application date, candidate experience, and more to easily manage your applicant pool.

Yes, you can download candidate resumes and view their full profiles directly from the 'Applications' section of your Employer dashboard.

Yes, we offer an in-platform messaging system that allows you to communicate directly with candidates who have applied for your jobs. [Explain how to access and use messaging feature].

Yes. Every applicant carries a status you can set — pending, under review, reviewed, shortlisted or rejected — and the candidate is emailed when it changes.

Even after you close a job posting, you will still have access to all the applications received for that position in your 'Applications' section for your records.

We offer several pricing plans to suit different hiring needs, including [Basic Plan with X features, Premium Plan with Y features, Enterprise Plan with Z features]. Please visit our Pricing page at /pricing for detailed plan information.

Yes, we offer [Number] free job postings per month/year with our Basic plan. [Explain limitations of free postings if any].

Upgrading to a paid plan gives you access to premium features such as 'Featured Job' postings, extended visibility, [mention other plan-specific benefits like enhanced analytics, dedicated support etc.]. See our Pricing page for a feature comparison.

You can pay for job postings and premium features via credit card or [mention other payment methods you accept] through our secure payment gateway in your Employer dashboard.

We currently accept payments via [List accepted payment methods, e.g., Visa, MasterCard, American Express, PayPal].

Our refund policy is outlined in our Terms of Service at /termsandservice. Please review it for details regarding refunds and cancellations.

Yes, we offer discounts for bulk job posting purchases and long-term contracts. Email support@phalanojob.com to discuss pricing for larger volumes.

You can update your billing information in your Employer account settings under the 'Billing' or 'Subscription' section.

You can upgrade or downgrade your subscription plan at any time in your account settings under the 'Billing' or 'Subscription' section.

You can cancel your Employer account or subscription from your account settings. [Explain cancellation process and any implications, e.g., 'Please note that cancellation might affect access to certain features and active job postings.'].

We offer email support and [if applicable, mention chat, phone support or dedicated account manager based on plan]. Our support team is available to assist you with any questions or issues you may encounter.

Email us at support@phalanojob.com and our team will get back to you.

Email us at support@phalanojob.com and our team will get back to you.

Phalano Job is a Nepal-focused job marketplace. Every employer is verified before it can post a role, you apply with one profile and one click rather than a fresh cover letter each time, and employers can invite you to apply directly instead of waiting on a CV inbox.

Phalano Job is used by a diverse range of candidates, from entry-level professionals to experienced executives, across industries like [Mention key industries relevant to employers on your platform].

Phalano Job stands out with every company is verified before it can post, applicants arrive in a single queue you can work through by status, and you can search the talent pool and invite people to apply directly. We are focused on delivering quality candidates and a seamless hiring experience.

We prioritize the security of your company's information and job postings. We use secure encryption and data protection measures. [Mention specific security features or policies]. We also have guidelines in place to ensure job posting legitimacy and prevent misuse.

Our blog carries articles on hiring and recruitment, and you can email support@phalanojob.com if you would like a hand with a posting.

You can find our Employer Terms of Service at at /termsandservice. This document outlines the terms and conditions for using Phalano Job as an Employer.

The terms and conditions for job postings are detailed in our Employer Terms of Service at /termsandservice. Please review this document for guidelines on job posting content, acceptable use, and platform policies.

Our policy on job posting refunds and cancellations is outlined in our Employer Terms of Service at /termsandservice. Please refer to this document for specific details.

Job postings should describe a genuine vacancy in clear, professional language. Anything misleading, discriminatory or unlawful will be removed.